Hair extension FAQ

Tangled Sweden is a Swedish hair extension brand, based in Stockholm and founded by a trained hairdresser. We make hair extension scrunchies, ponytail extensions and tape-in extensions in Remy human hair – all developed by hairdressers. More than 25,000 customers have shopped with us.

A hair extension scrunchie is a hair tie with hair attached that you wrap around your own bun. In under a minute you get a full messy bun or an elegant updo – no tape, no glue, no salon visit. It is also known as a messy bun scrunchie or a messy bun hair piece.

• Tangled Scrunchie – 8 cm curly hair, 35 g. Our bestseller, for a round and full messy bun.
• Tangled Straight Scrunchie – 16 cm straight hair, 80 g. For a sleek, polished bun.
• Tangled Scrunchie Luxe Length – 16 cm curly hair, 60 g. For a bigger, looser bun.
• Tangled Wildbun – 16 cm mix of curly and straight, 45 g. For a wild, relaxed messy bun.

• Tangled Ponyo – 35 cm curly hair, 90 g, with a claw clip. For a long, full ponytail.
• Tangled Mini Ponyo – 21 cm, 55 g, with a clip and a built-in net that hides your own hair. For a natural everyday look.

1. Put your hair up in a small, tight bun.
2. Slide the scrunchie over the bun and wrap it around twice if you can.
3. Fluff out the hair so your own hair is completely covered.
4. If you have fine or thin hair: secure it with a couple of hairpins and it will stay put all day.

Make a secure ponytail, twist it into a small bun and clip Ponyo or Mini Ponyo over the bun. Wrap a thin strand of hair around the base to hide it. You'll find step-by-step instructions in our guide to ponytail extensions.

Yes. They are made to add volume and fullness, so they work on all hair types – including fine, thin and short hair. All you need is enough hair to gather into a small bun or ponytail.

No, they come ready-styled. For a messier look, fluff them up with your fingers; for a smoother look, brush them gently.

All our scrunchies and ponytails are made of vegan synthetic fibre that keeps its shape and curls, even after washing. Tangled Tape Extensions are made of 100% Remy human hair.

Yes, you can curl and straighten it. The fibre tolerates heat up to 160 °C, so use a curling iron or straightener on a low setting. It can't be dyed or bleached, but hair mascara for a subtle colour shift is fine to use.

Tangled Scrunchie and Straight Scrunchie last about 3 months with regular use. With gentle brushing and the right washing routine, they last even longer.

Tape-in extensions are wefts of hair with a thin, flat tape that are applied in pairs around your own hair and stay in for several weeks. Tangled Tape Extensions are 100% Remy human hair, 50 cm long. One pack contains 50 grams spread across 20 pre-taped pieces.

• 1 pack: extra thickness
• 2 packs: length for fine to normal hair
• 3 packs: length for normal to thick hair
• 4 packs: length for thick hair

The tapes are moved up every 6–8 weeks as your own hair grows. The hair can be reused with new tape.

Yes. Since it is human hair, you can curl, straighten and blow-dry it just like your own hair. Always use heat protection, up to 210 °C.

Yes, tape-in extensions can be coloured just like your own hair. Bleaching is hard on all hair, including your own, so to keep the quality we recommend toning, which is gentler. Ideally have it done at a salon and bring the extensions along for a perfect colour match.

Choose the shade that best matches your current hair colour. If your hair falls between two shades, choose the lighter one for a modern, flattering ombre effect. If you have highlights, a mixed shade is often the best fit. Not sure? Send a photo to info@tangledsweden.com and our hairdressers will help you.

Wash in lukewarm water with a mild shampoo and conditioner without harsh sulfates and silicones, such as our Strengthening Hair Bars. For tape-in extensions: conditioner on the lengths only, never near the tapes. Read the full guide on how to wash hair extensions.

We pack and ship your order within 1 business day from our warehouse in Rosersberg, Sweden, with tracked delivery. Once your order has shipped, you'll receive an e-mail with a tracking link. The estimated delivery time for your country is shown at checkout. We ship Monday–Friday.

Free shipping on orders over €50. For smaller orders, the shipping cost is shown at checkout.

Yes, we ship to most of Europe and several other countries. Shipping costs and delivery times are shown at checkout.

It can take up to 30 minutes. Check your spam folder, and get in touch at info@tangledsweden.com if it doesn't arrive.

Contact us as soon as possible at info@tangledsweden.com. Unfortunately, once your order has shipped we can no longer change it.

You have a 14-day right of withdrawal on unused products in their original condition. You pay the return shipping, and return instructions are given by e-mail at info@tangledsweden.com. We refund you within 14 days of receiving your return. Sealed hygiene products cannot be returned if the seal has been broken, and free products are not refunded. Read more under cancel your purchase.

Yes, we sell to salons and in larger volumes. E-mail info@tangledsweden.com with the products and quantities you are interested in.